What an exceptional group of people. Their customer service is beyond description. I'm in London and our friends in Carlisle, ON (ever heard of it? yeah, me neither) were getting married and guess who had a gift idea pop into their head two days ahead of the celebration ... scramble, scramble ... how am I going to have liquor delivered within two days to a village that doesn't like to show up on Google maps? Thank goodness for The Beer Guy, an unbelievably economical delivery service that does the shopping for you and even picks up a card or such along the way if you ask nicely. They didn't deliver to Carlisle, which an hour round-trip from Hamilton, but with some stellar help from Victoria in customer support and an appropriate tip for the driver's time, we were able to locate the precise products and have them on site before lunch the next day. I don't recommend leaving things until the last minute like this (always tip accordingly!) but when an outfit comes through like they did, you set time aside for a five-star review. Excellent price for the service as advertised and ♦WOW♦ for their willingness to delight a first-time customer.