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All delivery agents of The Liquor Guy are licensed by the Alcohol and Gaming Commision of Ontario (AGCO) as delivery companies for The Liquor Guy. They are all committed to delivering alcohol in a responsible and convenient manner.
If you experience any problems, or have any suggestions, please report them to support@theliquorguy.ca
LEGAL DRINKING AGE
Beverage alcohol may be delivered only to persons who are at least 19 years of age. In submitting an order, you represent yourself as being of legal drinking age in Ontario.
In an effort to serve our customer's responsibly, our licensed drivers drivers will not release deliveries to persons under the age of 19, or to those suspected of purchasing beverage alcohol for minors. Identification may be required in order to receive beverage alcohol deliveries.
The Liquor Guy's delivery agents require age identification upon delivery. Acceptable forms of age identification are: - Ontario driver's license with a photo
- Canadian passport with a photo
- Canadian citizenship card with a photo
- Canadian armed forces card with a photo
- Photo card issued by LLBO (no longer being issued but those in circulation are still valid)
- Liquor Control Board of Ontario BYID photo card
LIMITED DELIVERY TIMES
Our delivery agents fulfill orders for beverage alcohol directly from The Beer Store, or LCBO (Liquor Control Board of Ontario). Deliveries including beverage alcohol can only be made during LCBO hours of operation on the day of your delivery and/or during The Beer Store hours of operation on the day of your delivery.
The Liquor Guy's hours of operation are as follows:
| | | Day | Open | Close | | Monday | 10:00 am | 9:00 pm | | Tuesday | 10:00 am | 9:00 pm | | Wednesday | 10:00 am | 9:00 pm | | Thursday | 10:00 am | 9:00 pm | | Friday | 10:00 am | 9:30 pm | | Saturday | 10:00 am | 9:30 pm | | Sunday | 12:00 pm | 4:30 pm | |
PRICING - SERVICE FEE
Prices of beverage alcohol shown on The Liquor Guy, are consistent with LCBO and/or The Liquor Store retail pricing. All orders are subject to a delivery fee, and an additional service fee will be applied on an order that requires a trip to both the LCBO and The Liquor Store. Furthermore, surcharges apply to more than 36 Beer or 3 Bottles of Liquor/Wine.
The drivers of The Liquor Guy will ALWAYS have accurate pricing. Different stores across the provincecarry different price structures, and this is not reflected on The Liquor Guy websites. The Liquor Guypricing is an average of the pricing across the stores, and provides a very close approximation tothe actual retail price. In situations where there is a discrepency, the driver is always correct.
RETURN POLICY
- BOTTLE RETURNS: All our licensed delivery companies will take Beer related empties from your residence for a $1.00 refund per dozen bottles, provided there is not more then 6 dozen bottles, or three two-fours, in total.
- AIR MILES REWARD PROGRAM: Beverage alcohol purchased through The Liquor Guy is not eligible for AIR MILES Reward Miles.
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